Olivia Hughes Recruitment

Job Description:

This is a fantastic opportunity to join one of the UK’s fastest growing womenswear fashion brands as a Store Manager. This brand is stylish, chic and totally glamorous.
If you are someone with a love for fashion, retail and people, this could be the perfect role for you!

What you’ll be doing:

• Be an ambassador for the brand, taking pride in setting and driving an exceptional customer experience.
• Foster an environment of passion, enthusiasm and knowledge of the brand demonstrating in depth product knowledge
• Visual merchandising to showcase the brand and product, and drive performance.
• Recruit and develop an innovative and dedicated store team who are passionate about the brand.
• Develop and drive sales in store, continually identifying opportunities for growth and positively impacting KPI’s.
• Deliver regular robust and insightful trade reports, with a focus on solutions and actions to drive the business and store forward.
• Manage and control costs and influence commercial decisions.
• Demonstrate an in-depth knowledge of the brand, product and customer.
• Act as an escalation point for any customer queries or concerns quickly and effectively, leaving them with a positive experience.
• Lead, motivate and develop your team.
• Network and build relationships with internal and external business partners.
• Be innovative and comfortable taking ownership and working with autonomy.

About You:

• You will have retail management experience, gained within a store/concession-based retail role.
• You’ll have a proven track-record of delivering high standards and great results.
• You’ll be a people-person with the ability to lead, manage and motivate your team.
• Your customer service will be second-to-none and you will thrive in an environment which is centred around providing extraordinary service.
• Your excellent communication and people skills will enable you to deal confidently with people at all levels.
• You’ll be a self-starter who is commercially focused and proactive in your approach.
• You will be well organised and someone who thrives in a fast-paced environment.