Business Manager


Bury or Rochdale, Greater Manchester

Job Reference:



Circa £24,000 basic with OTE £72,000

Job Type:


Job Hours:

Full time

Job Description:

This is a fantastic opportunity to join one of the UK's fastest growing used car dealerships, which which has recently been announced as the UK Car Supermarket of the Year for the second year running and has plans to rank in the top five independent dealerships in the country.

With over 900 cars on display, they specialise in providing prestige, showroom-condition cars from all makes and models, including brands such as Audi, BMW, Range Rover, Mercedes and Jaguar. With 3 showrooms located in Greater Manchester, they boast the largest 4x4 Centre in the North-West, and have further expansion planned.

As the Business Manager your role will be to deliver exceptional customer experience and to deliver maximised profitability. Working within a controlled sales and finance process you will work closely with the sales teams to maximise the opportunities for the business, be responsible for selling a range of vehicle add-on products as well as finance and asset protection products, and assisting Sales Executives in closing deals effectively. You will also assist sales campaigns that maximise finance penetration and generate enthusiasm with other team members.

Role Responsibilities:

• Undertaking the input and payout of new business applications using various computerised systems, through monitoring of all work queues
• Ensuring deals are dealt with promptly and in time order priority
• Undertaking all necessary procedural checks for new business, e.g, verifying vehicle details, ensuring all information and documentation required is present and correct, in accordance with policies and procedures
• Undertaking all necessary administration which accompanies new business proposals and payout, referring queries and issues to line management as necessary
• Undertaking all necessary checks and verification of signed documentation, ensuring ID provided is acceptable and all signatures match, plus any other checks as applicable before initiating payment to the Dealer
• Assisting, Sales Team, customers, and other third parties with general queries (e.g. settlement figures, vehicle and financial amendments), undertaking instructions received as appropriate, in an accurate and timely manner
• Resolving any queries to a satisfactory conclusion or passing them to the relevant department
• Ensure accurate and prompt payment of all finance deals.
• Liaising with the Finance Department in dealing with settling other finance companies' financial interest and dealing with contra settlement.
• Maintain good knowledge and understanding of all policies and procedures relevant to the role, and being compliant with these policies and procedures at all times.
• Maintain all systems-based records in an accurate and timely manner.

Skills Required:

You may already be working in the Automotive Industry as a Business Manager or be working in the Financial or Retail environment with transferable skills to bring to the business. The role would suit a solid all-rounder who has team management experience, and transaction experience, but also someone who wants a new challenge and to join a business at an exciting time of change and growth. The successful candidate must be familiar with working to FCA/FSA service standards, experience of working closely with sales teams and the customer, and be able to demonstrate strong F&I knowledge. Please note that whilst applications from individuals from within the automotive industry would be advantageous, it is not essential.

• Excellent communication sills (verbal and written)
• The ability to meet and exceed sales targets monthly
• Influencing and negotiation skills
• Excellent relationship building skills, with both your team, other teams, and customers
• High level of attention to detail
• Strong IT Skills
• Flexibility to work weekends